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Warranty Registration

Register your Product!

Register your Power Kit and/or Battery using the button below. This will activate the warranty on your item & help us take care of any issues for you guys.

Some brief instructions and advice for when you first receive your battery.

 

  • Please fully charge your battery before installing into your bike.

  • Please review the Charger Manual.

  • Please install the battery clip that will come with your package and carefully place the new battery into the frame. It will fit, but it will be a tight squeeze. You do not need to force it. 

  • If you have purchased a 72v battery – only use this battery with the ASI Controller, it is not compatible with the Stock SurRon Controller. 

  • Please review the Battery Function Diagram

Power Kit Troubleshooting

Please note that EBMX & PBK strongly advise that power kits are installed by professionals at approved EBMX dealer. If you choose to install a power kit by yourself, you are fully acknowledging the risks you take (to yourself and the power kit/bike).  Failing to install a power kit correctly or preforming modifications to your bike yourself could result in damage to your power kit/bike or to yourself. EBMX and PBK take no responsibility for issues arising from self-installation of power kits. 

 

If issues arise with the self-installation of your power kit, you will be required to fully read this document and contact PBK or the EBMX Dealer where you purchased your kit. You will be charged a tech support fee of $125 USD and once paid, you will be contacted to arrange a suitable time for troubleshooting help.  Please note that if the issue with your bike turns out to be a manufacture error or issue, you will be fully refunded your payment.